ICANN today introduces a new website with better navigation and new features.The site has a new, more useable navigation system and an improved look and feel.

Can be downloaded here

An ownership dispute, coupled with a history of poor service, at RegisterFly (a registrar), has meant that its customers have had tremendous difficulty managing their domain names.

The company’s activities have affected many of its estimated 100,000 (or more) customers and among other things resulted in the reported loss of hundreds, possibly thousands, of domains.

The organisation charged with ensuring the stability and security of the domain name system, the Internet Corporation for Assigned Names and Numbers (ICANN), attempted to get the registrar to address the problems.

After many months of discussion with RegisterFly and following the processes under the Registrar Accreditation Agreement, ICANN announced it was terminating the registrar’s accreditation.

The situation has highlighted several issues within the registrar system, and ICANN’s president has called on the community to reform the Registrar Accreditation Agreement and wider registrar policy.